Legal

Privacy Policy

Last Updated: January 1, 2025 · Effective Date: January 1, 2025

At AskGabe.io, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our concierge, real estate advisory, and property management services. By using our services, you agree to the practices described in this policy.

01

Information We Collect

We collect information you provide directly to us, as well as information gathered automatically through your use of our website.

Information you provide:

  • Name, email address, phone number, and other contact details submitted via our contact form
  • Budget range, service interests, and goals you share during consultations
  • Communications, messages, and documents you send us
  • Financial and identification information required for real estate transactions (provided securely and only when necessary)

Information collected automatically:

  • IP address, browser type, operating system, and referring URLs
  • Pages visited, time spent on pages, and click behavior on our website
  • Cookie and tracking data (see Cookie Policy below)
02

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Connect you with our network of professionals (lawyers, CPAs, real estate agents, etc.)
  • Personalize your experience and tailor recommendations to your goals
  • Send service updates, follow-ups, and relevant information about Italian real estate and lifestyle
  • Improve our website, services, and communications
  • Comply with legal obligations and protect our legal rights
  • Process and facilitate real estate transactions on your behalf

We will never sell your personal information to third parties. Any data shared with our professional network partners is done solely to fulfill the service you requested and is subject to confidentiality agreements.

03

Sharing Your Information

We may share your information with the following parties, only to the extent necessary to provide our services:

  • Professional network partners — Italian lawyers, notaries, CPAs, licensed real estate agents, immigration specialists, and property managers engaged to assist with your specific transaction or request
  • Service providers — third-party companies that help us operate our website and communications (e.g., email platforms, analytics tools) under strict data processing agreements
  • Legal authorities — when required by law, court order, or to protect the rights and safety of our clients or the public
  • Business successors — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

All professional partners in Italy and the United States who receive your data are bound by confidentiality obligations and applicable data protection laws.

04

International Data Transfers

AskGabe.io operates across the United States and Italy. When you use our services, your information may be transferred to and processed in both countries. Italy, as an EU member state, applies the General Data Protection Regulation (GDPR). The United States applies various federal and state privacy laws.

By using our services, you consent to the transfer of your data to both jurisdictions. We take all reasonable steps to ensure your information is protected in accordance with the highest applicable standards.

If you are a resident of the European Union or European Economic Area, you have specific rights under the GDPR, including the right to access, rectify, erase, and port your data. See Section 07 for more details.

05

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.

We use the following types of cookies:

  • Essential cookies — necessary for the website to function properly
  • Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics)
  • Preference cookies — remember your settings and selections
  • Marketing cookies — used to deliver relevant content and measure campaign effectiveness

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies.

06

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

  • Contact form inquiries: retained for up to 3 years
  • Active client records: retained for the duration of the service relationship plus 7 years
  • Real estate transaction records: retained for 10 years as required by Italian and US law
  • Marketing communications: until you unsubscribe

When data is no longer needed, we securely delete or anonymize it.

07

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access — request a copy of the personal data we hold about you
  • Rectification — request correction of inaccurate or incomplete data
  • Erasure — request deletion of your data, subject to legal retention requirements
  • Portability — request your data in a machine-readable format
  • Objection — object to certain types of processing, including direct marketing
  • Restriction — request that we limit how we use your data
  • Withdrawal of consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at askgabeit@gmail.com. We will respond within 30 days.

08

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorized access to your account.

09

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us and we will promptly delete it.

10

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we will notify active clients by email. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Privacy Questions?

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

AskGabe.io
Email: askgabeit@gmail.com
Website: askgabe.io

For EU/EEA residents, you also have the right to lodge a complaint with your local data protection authority.